<?xml version="1.0" encoding="UTF-8"?><xml><records><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>17</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Y. O. Fourar</style></author><author><style face="normal" font="default" size="100%">Mébarek Djebabra</style></author><author><style face="normal" font="default" size="100%">W. Benhassine</style></author><author><style face="normal" font="default" size="100%">L. Boubaker</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">Contribution of PCA/K-meansmethods to the mixed assessmentof patient safety culture</style></title><secondary-title><style face="normal" font="default" size="100%">International Journal of Health Governance</style></secondary-title></titles><dates><year><style  face="normal" font="default" size="100%">2021</style></year></dates><urls><web-urls><url><style face="normal" font="default" size="100%">https://www.emerald.com/insight/publication/issn/2059-4631</style></url></web-urls></urls><volume><style face="normal" font="default" size="100%">26</style></volume><pages><style face="normal" font="default" size="100%">150-164</style></pages><language><style face="normal" font="default" size="100%">eng</style></language><abstract><style face="normal" font="default" size="100%">Purpose – The assessment of patient safety culture (PSC) is a major priority for healthcare providers. It is&lt;br&gt;often realized using quantitative approaches (questionnaires) separately from qualitative ones (patient safety&lt;br&gt;culture maturity model (PSCMM)). These approaches suffer from certain major limits. Therefore, the aim of the&lt;br&gt;present study is to overcome these limits and to propose a novel approach to PSC assessment.&lt;br&gt;Design/methodology/approach – The proposed approach consists of evaluating PSC in a set of healthcare&lt;br&gt;establishments (HEs) using the HSOPSC questionnaire. After that, principal component analysis (PCA) and&lt;br&gt;K-means algorithm were applied on PSC dimensional scores in order to aggregate them into macro dimensions.&lt;br&gt;The latter were used to overcome the limits of PSC dimensional assessment and to propose a&lt;br&gt;quantitative PSCMM.&lt;br&gt;Findings – PSC dimensions are grouped into three macro dimensions. Their capitalization permits their&lt;br&gt;association with safety actors related to PSC promotion. Consequently, a quantitative PSC maturity matrix was&lt;br&gt;proposed. Problematic PSC dimensions for the studied HEs are “Non-punitive response to error”, “Staffing”,&lt;br&gt;“Communication openness”. Their PSC maturity level was found underdeveloped due to a managerial style&lt;br&gt;that favors a “blame culture”.&lt;br&gt;Originality/value – A combined quali-quantitative assessment framework for PSC was proposed in the&lt;br&gt;present study as recommended by a number of researchers but, to the best of our knowledge, few or no studies&lt;br&gt;were devoted to it. The results can be projected for improvement and accreditation purposes, where different&lt;br&gt;PSC stakeholders can be implicated as suggested by international standards.&lt;br&gt;Keywords Patient safety culture, PCA, Macro dimensions, HSOPSC questionnaire, Maturity model</style></abstract><issue><style face="normal" font="default" size="100%">2</style></issue></record></records></xml>